Privacy policy
Applicable Law We are committed to protecting your personal information, and the rights set out in this policy reflect your rights under applicable law. The applicable laws for the purposes of this Policy are: (a) the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2013; (b) the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) until it no longer applies in the United Kingdom; and (c) to the extent applicable, any laws ratifying or otherwise adopting the GDPR in the United Kingdom and any related or supplementary data protection laws or regulations. As we are an international company, we recognize that some of our customers reside in jurisdictions other than England and Wales. In certain cases, the local laws of those jurisdictions may grant the customer rights concerning the personal information they provide to us. We assume that the rights set out in this policy also provide such protection for your personal data. If you have any further questions, please email our Data Protection Officer at Support@hartyq.com. Disclaimer hartyq.com collects important customer information to improve and personalize your shopping experience. This information allows us to communicate with our customers about our products, services, and promotions. The privacy policy described below (the “Privacy Policy”) applies to all of hartyq.com’s Website (“the Website,” “we,” “us,” or “our”). Terms such as “you,” “your,” and other similar expressions refer to our customers or the specific users of this website. By visiting and using the site, you accept the practices described in this Privacy Policy. Collected Information When you place an order, enter your account information, or participate in hartyq.com promotions or surveys, our website collects personal information such as your name, email address, postal address, and payment information (credit card numbers and bank accounts). hartyq.com will use the data you provide online to process and handle your order. Additionally, your email address may be collected at various points on the site (including when you place an order) so that we can send you any necessary email messages related to your order, such as order and shipping confirmations. We also collect your purchase history, product interests, and any other membership details that may help us improve your shopping experience. Website usage and traffic patterns are analyzed to help us improve our website design, the products we produce, and the exclusive services we offer. At hartyq.com, we understand and recognize the responsibility of managing and using customer information responsibly. Please note: You are not obligated to submit information to our website. However, without providing the requested information, you may not be able to access certain features of our website, including viewing our showroom, placing an order, or logging into other membership-related features of hartyq.com services. Additional Options for Obtaining Information Cookies As you navigate our website, your preferences are temporarily stored through the use of "session cookies." Cookies allow our systems to collect information about your browser and monitor the navigation patterns you observe while browsing the website. We may also use technologies such as our own cookies to provide you with enhanced online display advertising tailored to your interests. Website users have the option to accept or disable cookies via their browser at any time. If you disable cookies, your user experience may be limited. Site Statistics Web data is collected to monitor user trends on our website. Analytical data such as server access, traffic patterns, and page views help us understand where our target group comes from and how they interact with us online. This type of information does not personally identify specific website users. Additionally, like most websites, our site may use "web beacons," "pixel tags," or other tracking technologies to help us track user actions based on non-personally identifiable information. This data may be aggregated with similar data from other users to help us improve hartyq.com products, services, and the overall website experience. Sharing Information with External Parties hartyq.com may also share your personally identifiable and/or non-personally identifiable information, including your name, address, email address, and any transactions you conduct with us on our website or offline, with a third-party advertising partner and their service providers to show you advertising tailored to your interests when you visit certain other websites. Our advertising partner anonymizes the data we provide. hartyq.com will never rent or sell your email address. We do not share credit card information with third parties except for the purpose of processing payment for your order and as required by law. If you decide to access any third-party website linked to our Website for any reason, you do so entirely at your own risk. We are not responsible for how these third parties collect, use, protect, or disclose the information you provide. Age Requirement hartyq.com is aimed at users aged 18 and over. If you are under 18 years old, you are not permitted to provide us with personal information. Security We use the highest physical, electronic, and administrative security measures to protect your personal and credit card information. These security measures help us prevent fraud and unauthorized access and maintain data accuracy. In addition, we use professionally reasonable efforts to block access to your personal information by hartyq.com employees and corporate partners to ensure your personal information is always kept secure. Policy Changes At hartyq.com, we may change this Privacy Policy at our sole discretion to better serve our customers. Please check back frequently to review any new changes that have been made. Summary hartyq.com takes your privacy seriously. When contacting us, we want our customers to be assured that their personal and credit card information is protected. Just as we care about offering you the very best products, we also care about providing our customers with a safe shopping experience. The personal information we collect on our website helps us better understand the interests of our audience and continually strive to provide you with a better service. If you have any questions or suggestions about our privacy standards, please send an email to support@hartyq.com.